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Last Updated: 11/08/2025

One Stop Delivery Pte Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us.
 

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, physical address.

• Service Details: Pickup/delivery addresses, dates, and item descriptions.

• Payment Information: Billing details (we do not store your full credit/debit card details).

• Website Usage Data: IP address, browser type, pages visited, time spent on our site.
   

2. How We Collect Your Information

• Through forms you fill in on our website (e.g., “Get a Quote” form).

• Through direct communication (calls, WhatsApp, email).

• Automatically via cookies and analytics tools when you browse our site.
   

3. How We Use Your Information

We use your personal data to:

• Provide and manage our moving and delivery services.

• Respond to enquiries and provide quotations.

• Process payments and issue invoices.

• Send updates, confirmations, and service reminders.

• Improve our website and services.

• Comply with legal and regulatory requirements.
   

4. Sharing Your Information

We do not sell your personal information.
We may share your information only with:

• Our delivery partners, subcontractors, and service providers.

• Government agencies or law enforcement when required by law.
   

5. Data Security

We take reasonable measures to protect your personal data from loss, theft, misuse, and unauthorized access. However, no method of transmission over the Internet is completely secure.
 

6. Your Rights Under the PDPA

You have the right to:

• Access and request a copy of your personal data.

• Request correction of your data.

• Withdraw consent for us to use your data (may affect our ability to provide services).
   

7. Cookies and Tracking Technologies

We may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not function properly.
 

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.
 

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

One Stop Delivery Pte Ltd
📧 Email: onestopdeliver.mover@gmail.com
📞 Phone: +659004 4989
📍 Address: 192 Pandan Loop, #05-01 196 Pantech Business Hub, Singapore 128381